# Support

## Do you offer support? <a href="#do-you-offer-support" id="do-you-offer-support"></a>

We offer support for errors and bugs pertaining to the templates.

We offer support for neither customization nor administration of the templates.

We are happy to walk customers through the template structure and answer any support queries in that regard.

Each of our templates has complete and well-organized documentation designed to help buyers customize the template to build their apps.


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