# Support ## Create Your Ticket If you have any question or issue with our product you can always reach our support through this link {% embed url="" %} You can send all details information your error so our support team easily understand. Please always share info like the OS, Software Version, Some Video or image screenshot of Error. Always send requests from your purchase email ID and Date of purchase as well. If any of this info missing your support request might get delayed. ## What will be included in Support? Once you purchase the product default 3-month support will be included. Later if you want to extend you can subscribe with an additional 120 USD Yearly. ### WHAT COVER IN SUPPORT * If any bugs in our existing features. * Your all bugs will release in the next version and you can download it from our website. * All updates or fix you need to update in your code yourself. * Any customization not included in support. ## PAID INSTALLATION {% hint style="info" %} We Provide Complete Installation on your server with your branding and color customization. {% endhint %} Readymade Grocery installation Charges: 149 USD. Please prepare all the requirement and share in the document to our support team in the following email: **`info@ionicfirebaseapp.com`** --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.ionicfirebaseapp.com/flutter-grocery-app-pro/support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.