Support

Support/Service by us.

Create Your Ticket

If you have any question or issue with our product you can always reach our support through this link

https://support.ionicfirebaseapp.com/portal/en/home

You can send all details information your error so our support team easily understand. Please always share info like the OS, Software Version, Some Video or image screenshot of Error.

Always send requests from your purchase email ID and Date of purchase as well. If any of this info missing your support request might get delayed.

What will be included in Support?

Once you purchase the product default 3-month support will be included. Later if you want to extend you can subscribe with an additional 120 USD Yearly.

WHAT COVER IN SUPPORT

• If any bugs in our existing features.

• Your all bugs will release in the next version and you can download it from our website.

• All updates or fix you need to update in your code yourself.

• Any customization not included in support.

PAID INSTALLATION

We Provide Complete Installation on your server with your branding and colour customization.

Multilocation Grocery installation Charges: 249 USD.

You can purchase a package EXTRA INSTALLATION SERVICES

REQUIREMENT: https://docs.google.com/document/d/14vOd-FptXD7P8orJmjckW-wnx6SpFngKEi8yVYO2szE

Please prepare all the requirement and share in the document with our support team in the following email: [e-mail]